Whizz E-Bikes Rental in Manhattan Union - New York, New York

Tommy Estrella

Great experience, overall wait time was grueling due to the demand . But it was well worth the wait . Successful trade in and very friendly and attentive staff . ( Orville and Aaliyah) great team .

Amine Benmouloud

This place deserves less than 1 star. They are scammers, liars and exploiters. They also pay for reviews (At every location they offer store credit for reviews)

I rented an ebike from them for the summer, never crashed once. Kept it inside overnight, never even got as much as a flat tire on it. At the end of the summer I rode the bike back to the shop, the person told me the bike was in excellent condition and sent me my release documents.

Two weeks later I get an email claiming there was damage to the bike, and I was responsible for paying the damages. They said if I paid by the end of the month I would get a discount. Although I knew I did not cause any sort of damage whatsoever, they threatened me with legal action so I paid it to avoid any hassle. It was about $60 after the discount.

Almost two months later, I get another invoice for $191. The damages were repeated from the first invoice + some new ones. I emailed them stating I refuse to pas as I already paid for the supposed damages, but I got an email back with the same script as the first. Threatening legal action, and offering a discount if I pay by the end of the month. I refuse, and they respond with the following: “Hello we are reviewing your invoice and will inform you of the outcome thank you for your feedback” Then two days later, my credit card is charged $191 without explanation or authorization from my part.

TLDR: I will be pursuing legal action against this company and I strongly suggest everyone avoids dealing with this company as they are scammers. I returned the bike in perfect condition 2 months ago and still being charged for it today.

Steven Plays

Second day using the bike and it won’t unlock no matter what I do, I showed them a video of me doing it correctly. It was still early to pick up the bike and they refuse. Costumer service is trash they make you wait for 2 hours pretending like they are talking to a team of theirs and then ghost you. Now I have to leave the bike somewhere until tomorrow hoping it doesn’t get robbed smh.

Rulet Sparkz

I love my new bike. Shout out to Guy from customer support. He was very polite, calm, and made sure my bike got delivered smoothly. The bike moves fast even on 1 gear. ?Thanks whizz.

Shannon Martinez

Let me start with saying that waited two days for my new whizz bike but worth the while. Now me and my babe can ride around the city in style. Thanks Henry ! Really I know I have you a hard time but we love you hehe .. PS will send folks to earn that bonus cash money.

Thierno A Bah

Yesterday was my first time visiting the Wizz E-bike Center, and I feel lucky to have met Kennedi. She appreciates me, speaks to me softly, and is very humble.
This lady needs to get more than five stars ?

Issaka Barry

Une experience a oublier Tres vite j'ètait laba pendant 3jour d'affiler et j'ai payer pour Mon location ils m'ont remis un vèlo avec des probleme le mème jour je l'ai dit de me le changer ils ont pas voulu et aussi revoyer Vos personnel certain d'entre Eux ne sont laba que pour leur propre internet et no des clients

John Banks

Third time coming for repairs on a flat tire the mechanics are always early but the front desk workers who open the doors to customers have been late all three times that I came. Photos provided is how it looks outside when you come early and upon writing this review the time was 8:16am