E & W Carpets - Land O' Lakes, Florida

Kate A.

David was a pleasure to work with and was very patient and helpful in selecting carpet and getting us all the requested samples. The installers got the job done quickly and cleaned everything up when finished. Would use them again if needed.

Heather Bitting

Honestly I wish we had just kept our outdated floors seeing as our home isn't even safe for my daughter to crawl in anymore! Long review but read before you consider giving money to this company.

Quality of flooring: It has been less than a year and our floor boards are bucking in our kitchen and dining room in multiple areas. Our hallway has a board with NAILS popping out of it!!! And the doorway into the bedrooms have pieces that weren't glued properly and there for come out every time we brush it with our foot.

Customer Service: Terrible!
They told us they'd take up our flooring "tile and all" for the price of installation and they didn't! Had to rent a tool and hire someone else extra $300 (When we brought it up to the owner he was SO rude and said he'd just stop the job leaving our home uncompleted.) When we said we just wanted to be reimbursed for the extra money we spent and wasnt getting service for he told us he'd take it off the bill. When the job was done, the owner still charged FULL PRICE and ignored our calls for months until we left a review and STILL refused to reimburse us.
Needless to say we regret buying the workers lunch 2 of the 3 days they where here (told it would be a one day job since it's a small house and weren't doing bedrooms another lie)
Also one of the workers was so nosey and kept going through our stuff and harrassed me (6 months pregnant) to the point that I had to hide in my bedroom because I was getting anxiety. Same guy swept all the dust down the hole where our hall bathroom toilet was suposed to go (we were remodeling the bathroom too)
They didn't even move furniture like they claimed they do. My husband has a bad back and threw his back out moving our potted plant and we had to ask a friend over to help me (again 6 MONTHS PREGNANT!) move most of our stuff.
Since then we've had friends and family remodeling who asked if we would recommend anyone knowing we support local businesses, we told them ANYWHERE but here!

Sheila Ferrall

I had an excellent experieence with E&W Carpets. Their team was professional and I appreciate their attention to detail and ensuring that they left the site clean. I will use them again in the future.

Janice C

Very disappointed with the QA. There were several spots that needed repair and they were quick to say the tile the carpet lined up with was crooked, not the carpet, even though it took them all of five minutes to fix the issues by straightening the carpet. It was clear they got in and out as quickly as possible and left behind a huge mess in my garage of carpet strands and other trash for me to clean up after they left.

Lagrange Sandra

Do not use them. I've been trying for months to get my floors repaired. Flooring is buckling every time I call it's like we'll be there next week. Was told they ordered new flooring to do repair several times. Every time I call hasn't came in yet. I've been trying to resolve this problem since August, now it's the end of December. I have called at least twice a week since August. They have no intention of fixin my floor. Almost $6000 and all I get is excuses. Don't waste your money. Unless you want to end up with a horrible job and paying an attorney for their mistakes.

Update:
Thank you Chad,
Replacing the entire flooring is absolutely beautiful.
Apparently it was defective flooring. I love it.

Stacy Steckler

E&W has completed wood flooring work on my house twice in the last 3 years. I must say that both times, they did an amazing job! The price was fair and both times the installers did an immaculate job!! Thank you to Chad and your staff!! I highly recommend E&W!!! Great job!!

Lynne Jenkins

Great company , honest and sweet sales folks ,
Ordered my floor which the Distributor constantly changed the ship date 4 times!
They always called me about the delay , gave me alittle discount without even asking , because of another company’s issues. When it finally came in the installers did a great job , and my floors look beautiful! Thank you Kevin for helping me pick out the right floor and giving me all the information I needed to make the right choice,
I would highly recommend this company !
Thank you Kevin, Chad and Conrad , I’m sending my neighbor up there as she just loved my floor ! It was so worth the wait !

Eleonore Tracey

We couldn’t be happier. Conrad and Chad were very helpful with the selections. They listened to what was important to me. That made it quicker and easier to make all the choices. I can’t say enough about the installers. Steve and Keith are definitely professionals. My tile and hardwood floors are perfect. They were always right on time or early. That is very important to me. They hardly ever took breaks. We will tell everyone about E & W Carpets. Because, quality and professionalism is getting harder and harder to find.