OUC-The Reliable One (Orlando Utilities Commission) - Orlando, Florida

👍 Recensioni 📌 Mappa ℹ️ Informazioni ⏰ Orari

Indirizzo: 100W W Anderson St, Orlando, FL 32801.
Telefono: 4074239018.
Sito web: ouc.com
Specialità: Azienda fornitrice di energia elettrica, Azienda per la fornitura di acqua.
Altri dati di interesse: Ingresso accessibile in sedia a rotelle, Parcheggio accessibile in sedia a rotelle.
Opinioni: Questa azienda ha 852 recensioni su Google My Business.
Media delle opinioni: 1.4/5.

📌 Posizione di OUC-The Reliable One (Orlando Utilities Commission)

☎️4074239018

⏰ Orario di apertura di OUC-The Reliable One (Orlando Utilities Commission)

Lunedì: 07–18
Martedì: 07–18
Mercoledì: 07–18
Giovedì: 07–18
Venerdì: 07–18
Sabato: Chiuso
Domenica: Chiuso

OUC-The Reliable One, noto anche come Orlando Utilities Commission, è una società di servizi pubblici che fornisce energia elettrica e acqua. Con una storia di oltre 90 anni di servizio nella comunità di Orlando, in Florida, OUC è riconosciuta come un leader affidabile nel fornire servizi essenziali a residenti e imprese.

L'indirizzo fisico di OUC è 100W W Anderson St, Orlando, FL 32801. Il numero di telefono per il contatto è 4074239018. Il loro sito web ufficiale è ouc.com dove è possibile trovare informazioni aggiornate e risorse utili.

Le specialità di OUC includono la fornitura di energia elettrica e acqua potabile. Sono impegnati a fornire servizi di alta qualità e affidabili ai clienti, utilizzando tecnologie avanzate e best practice del settore. OUC è anche nota per il suo impegno nella sostenibilità ambientale, con iniziative orientate alla riduzione delle emissioni di carbonio e all'aumento dell'efficienza energetica.

OUC offre anche servizi accessibili alle persone con disabilità, con ingressi e parcheggi accessibili alle sedie a rotelle. Questa attenzione alla diversità e all'inclusione è una parte importante della missione di OUC di servire la comunità.

Le opinioni su OUC sono misurate in base alle 852 recensioni su Google My Business, con una media di 1.4/5. Tuttavia, è importante notare che ogni esperienza del cliente è unica e le recensioni online potrebbero non riflettere completamente la qualità dei servizi forniti.

👍 Recensioni di OUC-The Reliable One (Orlando Utilities Commission)

OUC-The Reliable One (Orlando Utilities Commission) - Orlando, Florida

Zac Jaggers

1/5

Paid my bill ahead of time and they never cleared the payment on their end. So the next bill cycle the deducted the last bill I already paid AND the current bill. Nearly $400! I called to ask for refund, but they said they can only send via check and it takes 4 to 6 weeks! Ridiculous, we live in 2025, there’s no excuse for this negligence and incompetence. No I have a credit of $180 from the bill I paid EARLY sitting in my account. My guess is, they will have someone up my energy usage to make up their profits. OUC is a monopoly and there should be competing power companies to offset price gouging and terrible customer service. They have a 1 Star rating and they don’t care because they know they will get your money whether you like it or not.

gejane y

1/5

I sold my house in 09-24-2024. I called to close my account and they did recorded my call. I provided a new mailing address to them and they never updated that address. 01-22-2024 I received a credit collector message saying I owe them 37.37 plus collect fee. Why can’t they let me know before they use credit collector? They know my email and everything. This is the worst utility company I have ever seen.

yorluis rivas

1/5

El peor servicio de luz que he tenido en mi vida.
Vengo de viaje y me tocó esperar todo un fin de semana sin electricidad porque ellos supuestamente trabajando 24h pero los buenos para nada no pueden re conectar los fines de semana, hoy es lunes y llamé a las 9am y me dicen que me pueden re conectar en 2 horas y vuelvo a llamar a las 3pm y me dicen que me van a re conectar el día 25 de febrero porque otro día no se puede y luego me dicen que mañana! Que incompetente esta gente! Y voy a las 5:30 a la oficina principal y me dicen que ellos ya cerraron que no me van a atender, cuando se supone que cierran a las 6pm. BUENOS PARA NADA!

Charles Dean

5/5

Just off the phone with Lana in customer service. I’m only writing this review because I look at all the negative comments and wonder what is really happening——
I have been a customer of OUC for 10+ years and through all the ups & downs, weather conditions & outages they have been very dependable & helpful to me.
Today Lana was very informed on what I needed to do and walked me through the process— she was polite, curious, educated in her field and gave me excellent customer service. Thank you.

AVIYAL PRODUCTIONS AVP

1/5

The worst company in the world. I am one of the unfortunate ones to have this electric company. I work from home, and I had to leave town briefly. My phone was supposed to notify me of any alerts, but I didn’t receive anything from them. When I returned home, I paid the bill, but it’s been over four hours, and they still haven’t restored my power. They’re so quick to disconnect, but they don’t know how to reconnect my power. Because of this terrible electric company, I’ve lost a couple of sales and haven’t been able to work. Thank you, terrible electric company, for causing me to lose money due to your poor service. I wish I could switch to another electric provider. Terrible service and terrible people. Shame on you for being an electric company.

Tanya Wolf

3/5

When are you going to fix this It has been quite awhile this piece of pole has just been hanging with the wires. Unbelievable. 10st st cloud going towards narccoosee rd. Very hard to miss. Talk about shoddy work.
I think its been this way since before January !

Steve Augustine

1/5

Leaving a bad review for a power company is funny... It's like leaving a bad review for McDonalds... You should know better...
That being said....
Our complex is having substation failure more and more often. I called to try and get an explanation.
No call back... shocker... lol
I also am looking into Duke Energy. I'm sure they are terrible too but maybe I can get a better deal at least.... Call them and check.... can't hurt...

Katelyn Vest

1/5

Our electricity went out on Thursday 9/26 at 8pm due to a transformer blowing and it’s now 10:12 am on Friday 9/27 and WE STILL DONT HAVE ELECTRICITY. I have a 3 year old and it’s too hot to be going this long without electricity. It shows on the outage map but there’s no estimated time of restoration but last night the estimated time of restoration was 2am today but it’s STILL off! I can’t get in touch with anyone with customer service as I’ve been on hold for 2 hours! But yet others at my apartment building have spoken to someone but NO ANSWERS HAVE BEEN GIVEN! trucks came out last night but they didn’t do anything to help! PLEASE FIX THIS!!!!!!